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Frequently Asked Questions

Frequently Asked Questions:

How soon will I get my order?

Digital downloads are delivered immediately, as download links.

Are there time limits or restrictions on digital downloads?
No, once purchased and downloaded, the PDF files do not expire. You will be able to view and print the files, but not edit or modify them.

Do I need any special software to open the digital file(s)?
No, our charts are sent in Adobe Portable Document Format (PDF), which is viewable on any computer. 

What is your return policy?

Our policy is that we do not accept returns on digital downloads. If you have questions or concerns, or if there are issues with your order, please contact us.

Have other questions? Need more information? Please let us know:

Whitewater Music Publications | Les Éditions Whitewater
P.O. Box 48096
BP Bernard
Montreal, QC
H2V 4S8 Canada